1. General Information

• Restaurant Name: Los Altos Mexican Restaurant & Cantina
• Location: 446 Boston Rd, Billerica
• Contact Information: 978-294-2807

2. Reservation Policy

• Reservations are recommended for larger groups but are not required for smaller parties.
• We request that you arrive on time for your reservation. If you are running late, please notify us in advance.
• We reserve the right to release reservations if not honored within 15 minutes of the reserved time.
• Cancellations or modifications should be made at least 24 hours in advance to avoid potential charges for no-show reservations.

3. Menu and Pricing

• Menu items and prices are subject to change without notice.
• While we strive to provide accurate descriptions of our menu items, there may be slight variations due to ingredient availability or preparation methods.
• Los Altos makes every effort to accommodate dietary restrictions, but we cannot guarantee the complete absence of allergens or cross-contamination in our kitchen.

4. Payment Policy

• We accept the following forms of payment: Credit cards, Debit cards, Cash.
• All prices are inclusive of applicable taxes. Gratuities are not included in the listed prices, but are appreciated and optional.

5. Conduct and Behavior

• We encourage a friendly and respectful atmosphere at Los Altos. Disruptive, abusive, or inappropriate behavior will not be tolerated and may result in being asked to leave the premises.
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6. Gift Cards and Promotions

• Gift cards purchased at Los Altos can be used for payment on food and beverages within the restaurant.
• Promotions, discounts, or special offers are subject to availability and cannot be combined with other offers unless explicitly stated.

7. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. We collect personal information (such as name, email, and phone number) only when you provide it to us for reservations, promotions, or other requests.
• We will not share or sell your personal information to third parties without your consent.
• Please refer to our Privacy Policy for more details on how we handle your personal data.

8. Liability

• Los Altos Mexican Restaurant is not responsible for any lost or stolen property, injury, or damages that occur on the premises.
• We take great care in ensuring the quality and safety of our food, but we are not liable for any allergic reactions or food sensitivities.

9. Intellectual Property

• All content on our website, social media accounts, and promotional materials (including logos, trademarks, and images) are the intellectual property of Los Altos Mexican Restaurant and may not be used without express permission.

10. Changes to Terms and Conditions

• Los Altos reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and the revised terms will take effect immediately upon posting.

11. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your State or Country], without regard to its conflict of law principles.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Email: sales@losaltosbillerica.com
• Phone: 978-294-2807

Thank you for choosing Los Altos Mexican Restaurant! We look forward to serving you.